External problem (cf. internal problem)
​
An external problem is any problem that is "out in the world" and does not necessarily include the problems of internal conflicts between Now and Next and/or between Oneself and Others.
​
For example, consider a wife who is upset with her husband because he forgot their anniversary. This scenario includes an internal problem: she's blaming her husband and also blaming herself for blaming her husband. She likely is having both Now-Next conflicts as well as Oneself-Others conflicts. But she's also interested in having a conversation with her husband so that she can feel more cherished and adored by him; how to have this conversation is an external problem.
​
All internal problems can be resolved using the NNI toolkit and the OOI toolkit.
​
​